Summit Broadband Email NEITHER SUMMIT BROADBAND NOR ITS AFFILIATES, SUPPLIERS, OR AGENTS SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES, SUITS, OR PROCEEDINGS ARISING OUT OF OR OTHERWISE RELATING TO SUCH ACTIONS BY YOU. Summit Broadband We will comply with all requirements of the law regarding disclosure of any submissions or postings on this website to others, including to law enforcement agencies and parties making civil legal requests. Summit Broadband may agree to provide billing services on behalf of third parties, as the agent of the third party. Because we may from time to time notify you about important information regarding the Service(s) and these Residential Terms and Conditions by these methods, you agree to regularly check your postal mail, email and all postings at www.summit-broadband.com or on another website about which you have been notified or you bear the risk of failing to do so. Summit Broadband is not able to accept Apple Pay. ADDITIONAL PROVISIONS APPLICABLE TO INTERNET SERVICES. If you resume Service(s) after any suspension, we may require you to pay a reconnection fee. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. More information regarding these units is available here:www.precisionpowersolutions.com. All Service(s) information, documents, and materials on our websites are protected by trademark, copyright, or other intellectual property laws, and international treaty provisions. Summit Broadband is committed to creating a positive company culture and pride in its values. Summit Broadband Inc. (Summit Broadband, we, us, or our) Service(s) will be provided to you (you, your, or Customer), on the terms and conditions set forth herein for residential Service(s) (the Residential Terms and Conditions) and the applicable law(s) by the operating company subsidiary of Summit Broadband that owns and/or operates the video, voice, or Internet systems that delivers Service(s) to you. Sharing Policy Summit Broadband may disclose your PII and other information it collects to another entity (i) when it is necessary to render, or conduct a legitimate business activity related to the Services we provide to you or to confirm or update information provided by you; (ii) when permitted or required by law; (iii) for mailing list or other purposes, subject to your ability to limit the disclosure; or (iv) as otherwise authorized by you. Email Newsletters. Ensuring customer satisfaction is a top priority to Summit Broadband. 5. Note: Services in this notice may not be available to all Summit Broadband customers. I Reboot my Summit Broadband Modem Get Your TV Next reboot the wireless router (if you have one). IF YOU DO NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, YOU MUST NOTIFY SUMMIT BROADBAND IN WRITING WITHIN THIRTY (30) DAYS OF THE DATE THAT YOU FIRST RECEIVE THESE RESIDENTIAL TERMS AND CONDITIONS BY MAIL TO SUMMIT BROADBAND AT 4558 35th STREET, ORLANDO, FLORIDA 32811, ATTENTION: LEGAL DEPARTMENT/ARBITRATION. You can enroll in AutoPay through your online account. NEW YORK, Aug. 21, 2023 (GLOBE NEWSWIRE) -- Questex Technology Groups U.S. Broadband Summit today announces state speakers to address BEAD Webbps (Bits Per Second) A measurement of how quickly data is transmitted. Summit Broadband is hiring the following positions: Visit Website. Upon termination of your Service account, Summit Broadband is authorized to delete any files, programs, data, e-mail and other messages associated with your account (and any secondary accounts). All payments made by Customer under this Agreement shall be made without any deduction or withholding for or on account of any Indirect Tax, with Customer being solely responsible to pay all such Indirect Taxes. Now you can customize your WiFi network name and/or password: Find the WiFi gateway or router equipment model in the list below. The company serves more than 450 thousand households in the state. After 30 seconds, plug the modem back in. Notwithstanding anything to the contrary contained in this Agreement, Summit Broadband may procure any portion of a Service or infrastructure necessary to provide a Service from third parties (whether under a lease, sublease, or otherwise) and deliver the same or a portion thereof to Customer, provided however, such procurement shall not result in any additional charges to the Fees and shall not result in any material adverse impact on Customers operation or use of the Service that would not have resulted but for Summit Broadbands use of such third parties. Follow on-screen prompts to make your selections and press the A button () to accept. WebThe chart below shows the number of Summit Broadband reports we have received in the last 24 hours from users in Mound and surrounding areas. IF A PARTY ELECTS TO APPEAL AN AWARD TO A THREE-ARBITRATOR PANEL, THE PREVAILING PARTY IN THE APPEAL SHALL BE ENTITLED TO RECOVER ALL REASONABLE ATTORNEYS FEES AND COSTS INCURRED IN THAT APPEAL. Ownership of Addresses. This Agreement may also be terminated by Summit Broadband due to the following: Summit Broadband determines or reasonably believes that Customer provided information to Summit Broadband prior to Customers first use of any Service that was or becomes incorrect, absent, or incomplete; Summit Broadband determines or reasonably believes that Customer used fraudulent means to pay Fees due under this Agreement; Summit Broadband determines or reasonably believes that Customer abused, threatened, or harassed (whether verbally, in writing or otherwise) any Summit Broadband employee, contractor, agent, or representative; Summit Broadband determines that the amount of technical support required to be provided to Customer by Summit Broadband is excessive as determined in the sole discretion of Summit Broadband; Summit Broadband determines prior to the Delivery Date that the actual cost of delivery of the Service to Customer far exceeds the agreed to price; Customer has taken any action or engaged in any conduct which Summit Broadband reasonably determines has impeded its ability to provide any Service contemplated by this Agreement. If there is an electrical power outage, the phone service will not be available either to transmit or receive calls, including those to 911 for emergencies. WebToni Walker. Highlight Create a manual recording. You agree that you will not allow anyone other than Summit Broadband or its agents to service the Summit Broadband Equipment. Cloud-based DVR. Upon our request during regular business hours at a time agreed upon by you and us, you will permit us and our employees, agents, contractors, and representatives to access the Premises to remove all Summit Broadband Equipment and other material provided by Summit Broadband. In consideration of the provision of each Service hereunder by Orlando Telephone Company, Inc. d/b/a Summit Broadband to Customer, Customer agrees to pay Summit Broadband the monthly fees and non-recurring fees consistent with Summit Broadbands published rates, and specifically detailed on any individual. Manage your DVR settings and recordings. We assume no responsibility for this content or material. Billing Questions: Subject to applicable law, if you intend to dispute a charge or request a billing credit, you must contact Summit Broadband within sixty (60) days of the date on the bill. 3,500+ route mile network distributed across Florida; Core & Edge Network occupying over 88 facilities; Dept # 9914 Summit Broadband PO Box 850001 Orlando, FL 32885-9914 We also constantly face ever-increasing programming costs and at times unreasonable demands for programming fees. TERMINATION OF THESE TERMS AND CONDITIONS. Press to access the channel, day (s), start, and end times. If we do give you notice it may be provided on your monthly bill, as a bill insert, email, in a newspaper or other communication permitted under applicable law. Press REC on the TV remote control. How does Summit Broadband address inappropriate content and transmissions? Covered Personnel is held to a high standard of behavior to ensure that Summit Broadbands business is conducted in a fair and ethical manner. Select the ON DEMAND (VOD) button on the remote or Enter an On Demand channel number on the remote. With Restart TV you have access to 72 hours of content. These terms and conditions are subject to applicable tariffs and service guides. WebSummit Broadband | 4,407 followers on LinkedIn. For other cable television services, we will not collect, without your permission, PII regarding your video program viewing, except as needed to bill you, to provide you with a Service, to detect unauthorized reception of our Services, with your consent, or as required by law. How do copyright owners report alleged infringements to Summit Broadband? Do not use WEP. If we disconnect your Service(s) or are otherwise required under applicable law to refund the deposit, and if you have provided accurate, current, and truthful information about yourself to set up a customer account with us (including, but not limited to, the representations and warranties in Section 15b), we shall within forty-five (45) days, or as otherwise specified by applicable law, return a sum equal to the deposit(s) you paid (without interest unless otherwise required by law) minus any amounts due on your account (including without limitation, any amounts owed for the Service(s) or for any Summit Broadband Equipment that is damaged, altered, or not returned). WebWhen you get Summit Broadband fiber Internet, you are receiving a next generation Wi-Fi mesh router with the latest in technology of Wi-Fi 6. However, if the Service is used in a way that Summit Broadband or its suppliers, in their sole discretion, believe violates this Policy, Summit Broadband or its suppliers may take any responsive actions they deem appropriate under the circumstances with or without notice. You acknowledge that there is some content and material on the Internet or otherwise available through Internet service that may be offensive to some individuals, may be unsuitable for children, may violate federal, state, or local laws, rules or regulations, or may violate your protected rights or those of others. techFiX Overview Company hereby grants to Customer the express right to use Companys logo solely to identify Company as a provider of services to Customer. IN THE EVENT OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT BY SUMMIT BROADBAND, SUPPLIERS, EMPLOYEES, AGENTS, CONTRACTORS, DISTRIBUTORS, LICENSORS, OR BUSINESS PARTNERS WE SHALL PAY AT OUR SOLE DISCRETION FOR THE REPAIR OR REPLACEMENT OF THE DAMAGED CUSTOMER EQUIPMENT UP TO A MAXIMUM OF FIVE HUNDRED DOLLARS ($500). Children should always get permission from a parent or guardian before sending personal information over the internet. WebWhat are Summit Broadbands incoming and outgoing email server settings? ACCEPTANCE OF THIS AGREEMENTYou will have accepted these Residential Terms and Conditions and will be bound thereby if you use the Service(s) or otherwise indicate your affirmative acceptance of such terms. Summit Broadband is a leading fiber-optics telecommunications provider in Florida. If you receive a notification of alleged infringement as described above, and you believe in good faith that the allegedly infringing works have been removed or blocked by mistake or misidentification, then you may send a counter notification to Summit Broadband. You will not use or permit another person, user, entity, or other provider of Video, Internet, or Voice Services to use the Summit Broadband Equipment or the Service(s), directly or indirectly, for any unlawful purpose, including, but not limited to, in violation of any posted Summit Broadband Acceptable Use Policy applicable to the Service(s). Summit Broadband was acquired by Grain in 2020. At the moment, we haven't detected any problems at Summit Broadband. USE OF SERVICESPursuant to the terms of this Section 7 and the other provisions of these Residential Terms and Conditions, you agree that the Service(s) and the Summit Broadband Equipment will be used only for personal, residential, non-commercial purposes, unless otherwise specifically authorized by us in writing. 3. We also collect non-personally identifiable information, including usage statistics, traffic data, the domain names and IP addresses of our website visitors and high-speed internet service subscribers, device identifiers and other information. 10. To the extent Summit Broadband is expressly required to do so by applicable law, we will provide notice to you of a breach of the security of certain personally identifiable information about you. Some products and services of Summit Broadband may be ordered through this website. Summit Summit Broadband shall be entitled to include on any invoice, and Customer shall pay, any lawfully imposed Indirect Tax. You are reminded to check your email for a verification message from Plume. WebEmail: commercialsupport@summitbb.com. IT IS THE EXCLUSIVE RESPONSIBILITY OF THE CUSTOMER TO PREVENT THE OCCURRENCE OF FRAUD, andthe customer is responsible for payment of any charges incurred due to fraud (including toll fraud), abuse, or misuse of the services, whether known or unknown to the customer, and whether or not Summit Broadband takes any actions to stop or block toll fraud. Summit Broadband is dedicated to implementing policies and rules that are participatory, transparent, responsive, effective and efficient. Before you act on information youve found on our website, you should independently confirm any facts that are important to your decision. ORDERING PRODUCTS AND SERVICES. Title and intellectual property rights to Internet service are owned by Summit Broadband, its agents, suppliers, or affiliates or their licensors, or otherwise by the owners of such material and are protected by copyright laws and treaties. WebProblems in the last 24 hours in Lehigh Acres, Florida. Either Party may assign this Agreement in whole or in part to a Permitted Assignee upon prior written notice to the other Party. Broadband Summit Summit Broadband is dedicated to leading the industry in providing quality, user-friendly network services and CPE. Summit Broadband recommends that you test the BBU at least twice (2x) each year to ensure it is operating properly, fully charged and ready for use should there be a power outage. 1. Customer hereby grants to Company the express right to use Customers logo in marketing, sales, financial, and public relations materials and other communications solely to identify Customer as a customer of Company. Summit Broadband reserves the right to deny you customer support for the Service(s) and/or terminate Service(s) if you use a Non-Recommended Configuration. ABOUT THESE TERMS AND CONDITIONS, OUR SERVICES, AND YOUR RIGHTS. You may be billed for some service(s) individually after they have been provided to you; these include measured and per-call charges and charges for pay-per-view movies/events, interactive television and ecommerce. e. Arbitration Procedures. Principles. Summit Broadband Conducting Company affairs honestly and ethically; Acting with integrity and affording respect and courtesy to those Summit Broadband employees, officers and directors come into contact and work with in the course of performing their job duties; Complying with the law and all relevant rules, policies and regulations. During the checkout process, you will be asked to provide your Service Provider. Please listSummit Broadbandin this section. Copyright Act. Cable Television Services Through your use of certain of our cable television services, such as pay-per-view and video-on-demand, we may collect PII in the form of usage information for billing, programming and related purposes. After a scan, SBB techFiX will recommend troubleshooting steps without the need to call a Summit Broadband Technical Support Representative (TSR). The option to self-install a Phone capable modem, cable modem, or converter and/or to use a non-Summit Broadband-supplied Phone capable modem, cable modem, or converter is subject to availability. However, in the companys efforts to promote good citizenship within the Internet community, it will respond appropriately if it becomes aware of inappropriate use of the Service. 1. ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF PERFORMANCE, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, ARE HEREBY DISCLAIMED AND EXCLUDED UNLESS OTHERWISE PROHIBITED OR RESTRICTED BY APPLICABLE LAW. Summit Failure to test or maintain your BBU may result in loss of voice service during a power outage, including a loss of access to Emergency 911 and other services. You expressly assume the risks of any damages resulting from High Risk Activities. ASSIGNABILITYThese Residential Terms and Conditions and the Service(s) furnished hereunder may not be assigned by you. Under the DMCA, anyone who knowingly makes misrepresentations regarding alleged copyright infringement may be liable to Summit Broadband, the alleged infringer, and the affected copyright owner for any damages incurred in connection with the removal, blocking, or replacement of allegedly infringing material. On January 4, we notified you that Summit Broadband was negotiating with Cox Media Group to resume broadcast programming in Central Florida on Channels 9 (ABC affiliate WFTV), 17 (WRDQ Ind.) These Website Terms and Conditions have been written in accordance with the laws of the state of Florida. Summit Broadbands data protection practices are regularly reviewed to ensure the Companys actions are compatible with the commitments stated in this Data Protection Policy and currently include the following: The Summit Broadband Information Security Program (SBISP) is primarily comprised of the following four elements. To the extent that we generate CPNI from the provision of telephone Service to you (telephone-generated CPNI), we may use such CPNI to market communications-related products or services to you that are within the telephone category of Service, such as upgraded telephone service offerings. Set parental controls and block shows Summit Broadband may also substitute, change, convert, or reconfigure the communications equipment and facilities used in providing a Service as long as the quality of such Service is not impaired or diminished, provided however, such substitution, change conversion, or reconfiguration shall not result in any increase in the Fees and shall not cause Customer to incur costs to operate or the Services that it would not have incurred but for the substitution, change or reconfiguration. We may freely assign our rights and obligations under this Agreement with or without notice to you. Summit Broadband reserves the right at any time to terminate your use of this website if you fail to comply in full with any items in these Website Terms and Conditions, or any other terms, agreements, or policies that apply to this website. It is Summit Broadbands policy in accordance with the DMCA and other applicable laws to reserve the right to terminate the Service provided to any customer or user who is either found to infringe third party copyright or other intellectual property rights, including repeat infringers, or who Summit Broadband, in its sole discretion, believes is infringing these rights. What requirements apply to electronic mail? Customer Information: During the term of these Residential Terms and Conditions, you have provided and will provide to Summit Broadband information that is accurate, complete, and current, including without limitation your legal name, address, phone number(s), the number of devices on which or through the Service(s) is being used, and payment data (including without limitation information provided when authorizing recurring payments, such as your social security number). In no event, shall interruption for maintenance constitute a failure of performance by Summit Broadband of a Service in any manner. The three-arbitrator panel will issue its decision within one hundred and twenty (120) days of the date of the appealing partys notice of appeal. WebSpecialties: Summit Broadband's state-of-the-art fiber-optic network allows you to quickly and seamlessly access the internet, stream your favorite TV shows or movies and experience clear call quality with those who matter most. These uses may include use of the content of any such communications, including any works, marks, names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose. Customer Equipment Customer Equipment means software, hardware, or services that you elect to use in connection with the Service(s) or Summit Broadband Equipment. If such dispute is resolved in favor of Customer, any and all disputed amounts paid by Customer shall be credited to Customers account. Proceeding in arbitration may result in limited discovery and may be subject to limited review by courts. WebStay connected to your customers with business-class phone solutions from Summit Broadband. c. Inside Wiring Maintenance you may install Inside Wiring, such as additional cable wiring and outlets, provided it does not interfere with the normal operations of our cable network. Summit Broadband does not claim any ownership of any material that you publish, transmit, or distribute using Internet service. Phone Email. To obtain access to certain services on our website, you may be required to register. If you make payment by check or electronic check, you authorize Summit Broadband to collect your check electronically. The Summit Broadband website has its own terms of service and policies that are accessible directly from the site. Our logo and Performance is Everything slogan are registered trademarks and/or service marks of Summit Broadband. Ensuring transparent and open communication methods to allow all internal and external stakeholders to raise concerns without fear of retaliation or reprisal, and providing fair investigation and grievance mechanisms as outlined in the Companys Code of Business Conduct and Ethics. We may also collect information about the quantity, technical configuration, type, destination, location, and amount of your use of the Internet Services and information contained on your bill concerning your data plan and other features you may receive. This Data Protection Policy also describes privacy rights customers have under certain federal laws, and it applies to customers in the United States, and the products and services the company provides. Specific terms and conditions may apply to your use of any content or material made available through Internet service that is not owned by Summit Broadband. Summit Broadband is dedicated to serving and giving back to the communities where it operates. 64.2001 64.2011. NOTICE METHOD FOR CHANGES TO THIS AGREEMENT. THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION OR CONSOLIDATED BASIS OR ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER SUBSCRIBERS, OR OTHER PERSONS. In addition to representations and warranties you make elsewhere in these Residential Terms and Conditions, you also represent and warrant that: i. It is the policy of Summit Broadband to prohibit the direct or indirect giving or receiving of improper and illegal payments, benefits and bribes for purposes of obtaining an unlawful and prohibited benefit from a public servant or government official. To pause your services on SCP, follow these easy steps. In those states, the liability of Summit Broadband and its employees, affiliates, suppliers, agents, contractors, distributors, licensors and business partners is limited to the maximum extent permitted by law. You acknowledge that you may incur charges with third-party service providers such as accessing on-line services, calling parties who charge for their Voice-based services, purchasing or subscribing to other offerings via the Internet or interactive options on your Video Service that are separate and apart from the amounts charged by us. It is common for some problems to be reported throughout the day. Because the Service(s) provided to you by Summit Broadband concerns interstate commerce, the Federal Arbitration Act (FAA), not state arbitration law, shall govern the arbitrability of all Disputes. Customer Information In providing our Services to you, we collect certain information that identifies you individually or can be reasonably used to identify you individually (Personally Identifiable Information or PII). We do not permit framing or inline linking to our website or any portion of it. A Voice capable modem backup battery does not power cordless phones or other equipment connected to the Voice line that require electricity from your Premises, such as telecommunications devices used to assist customers with disabilities. Summit Broadband has implemented and standardized policies and procedures to ensure efficiency, productivity and effectiveness. Anyone who accesses such content and material does so at his or her own risk. How Do I Test my Summit Broadband Internet Upload and Download Speed? These actions include, but are not limited to, temporary or permanent removal of content, cancellation of newsgroup posts, filtering of Internet transmissions, and the immediate suspension or termination of all or any portion of the Service (including but not limited to newsgroups). YOU UNDERSTAND AND ACKNOWLEDGE THAT IF YOU ATTEMPT TO INSTALL OR USE THE SUMMIT BROADBAND EQUIPMENT OR SERVICE(S) AT A LOCATION OTHER THAN THE PREMISES, THE SERVICE(S) MAY FAIL TO FUNCTION OR MAY FUNCTION IMPROPERLY. The Summit Broadband Data Protection Policy is designed to inform its customers about the information the Company collects, how it uses the information, and options regarding certain uses of this information. Any Covered Personnel with information regarding a known or suspected violation of this Policy, should report it to the appropriate level of management. Summit Broadband is not responsible for deleting or forwarding any e-mail sent to the wrong e-mail address by you or by someone else trying to send e-mail to you. Change the administrators password on your router. If an award granted by the arbitrator exceeds seventy-five thousand dollars ($75,000), either party can appeal that award to a three-arbitrator panel administered by the same arbitration organization by a written notice of appeal filed within thirty (30) days from the date of entry of the written arbitration award.
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