They sold out before general public could even try to buy one. Both Ticketmaster's and StubHub's fees can differ based entirely on the event or the venue where it's being held, but Ticketmaster's fees seem to be lower in general. They have no authority but simply read from their script which is obviously written to deflect expected complaints. Members of Ticket Club get the same tickets to the same events - without the massive fees charged by StubHub. Horrible service; horrible attitude; horrible (non) delivery. Experts call this platform a leader in ticket sales. There was an error processing your request. They survive on legal loopholes which have never been closed. We can't issue replacements. Ive used both on numerous occasions and every time I do, the ridiculous fees that StubHub charge drive me nuts. I will NEVER use Vivd again. These results implied that the hidden-fee buyers were misinformed about the total purchase price. This is not true. F stubhub. For two people to attend the game, it would cost a flat fee of $100. the ridiculous fees that StubHub charge drive me . MORE: Taylor Swift tickets listed for over $21K on StubHub after millions flood Ticketmaster presale, Now I had to go back and tell the girls, they were disappointed. StubHub came through with four seats in a section similar to their good seats nearer the stage -- for no extra cost. I called to inquire, and their customer service is rude, uninformed, and not at all helpful. Fight StubHub Fees and Get Them Waived Today [Top Hack] - DoNotPay One email. Cost to set up or maintain an account. I didnt complete the purchase, but was able to see the itemized fees and total. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. They take care of customers with benefits such as makinga courtesy call informing ticket holders of venue or time changes, and they provide guarantees in case of fake tickets. Due to the high volume of emails we receive, please allow 3-5 business days for a response. However, if you purchase a ticket using a mobile app, the cost of fees starts at about 20 . Im paranoid that Ill turn up to find someone else has already entered with the same tickets and Ill get turned away. Free. Are there ways to save money on these service charges? "They were gonna help me out.". Chevron-shaped icon used for navigational cues. I had a stressful day with vivid seats for a Cubs game in June 2017. Show was canceled due to "Medical issues" of performer. ", "For fans of MLB playoff teams, joining the Ticket Club is the way to go to see your team play at How do you tell a 13-year-old that? I agree. Steve Larner carries over ten years of content management, editing, and writing experience in a wide variety of industries. There are such options as mobile transfer, electronic or Instant download (PDF), mobile or print, UPS, Pickup. There are many comments found on Vivid Seats and independent feedback sites citing their excellent service. For a few years, StubHub experimented with All In Pricing, where they showed up-front costs instead of tacking them at the end of the transaction. I believe StubHub has cranked up their buyer's fees. Prices shown are accurate as of 05/30/2023. Ive been screwed over before- this is exactly what it feels like. What are Stubhub's seller fees? And no explanation. Lets take a look at some of the leading ticket sale platforms to determine which is best. As of right now, here's the breakdown for two $100 tickets to the Carolina Panthers game this weekend breaks down like this:Buying$100x2 tickets = $200$44.50 buyer's fee (22.25% fee! For example, if you buy tickets from a desktop computer, the fees will average 10 percent of the ticket price. Ticketmaster: Ticketmaster does list the full price youll pay for each ticket as $73.75 each, breaking that down into $62 for each ticket and $11.75 in fees. We maynever want to take live events for granted again, and it seems like every major artist is touring now to make up for lost time, so we have plenty of opportunities to see our favorite acts, teams, or entertainers. The Cubs will no longer accept a ticket printed by your home printer. Prices may be higher or lower than face value. "Thank you, ABC7!". Why Use DoNotPay DoNotPay recognizes that your time is valuable. 20% Off StubHub Discount Code - August 2023 - CNET Coupons You also have to consider that there are better and worse seats within the zones. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Contact Us | Privacy Policy | TOS | All Rights Reserved. recommend them to anyone. Including fees when looking for StubHub tickets : StubHub The biggest problem with Vivid Seats is they charge $6.95 for e-mail delivery, which costs them virtually nothing. Want more help with buying tickets online? For example, if you made $5,000 USD in ticket sales and were charged 10% ($500 USD) in sell fees, StubHub will report . Robert is a freelance editor and writer living in Colorado. . StubHub is worse than Vivid. New comments cannot be posted and votes cannot be cast. This algorithm is programmed so that it determines the, For many customers, the choice of tickets on this service seems to be more extensive. Maybe they need to rewrite their policiies now or at least recognize that policies are not set in stone and sometimes, just sometimes there is a right thing to do. We tried to make the most of things and have a fun time downtown, but as far as I can tell Vivid Tickets is no more than a scam. Brick and mortar stores will never go away, but buying things online is mainstream now. Even though the Vivid site states that the original sellers name will be on there, I find myself worried about this. Once you join, you'll never want to use StubHub again. StubHub's fees are reportedly a little higher than Vivid Seats' on average. I almost think it's a scam. service fees - StubHub Community In some cases, delivery takes more than 48 hours, but do not forget that each order is individual. Reviewed Aug. 6, 2023 Verified purchase. I sold two tickets for Game 4 of NBA Final 2019, Section 231 seat 1-2 for $1500($1275 payment + $225 fee) on stubhub by mistake. Currently, the service supports payments to residents of the United States. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. That same thing happened to me. They responded & explained that I need to pay $20 PER TICKET in processing fees. In the last quarter of 2018, e-commerce sales accounted for between 10 and 15 percent of all retail sales and are growing at about four times the rate of offline sales. This does not effect our editorial in any way. There is only one set of seats available in Section 231, but its two seats together in Row 7and theyre $17 each. The site's 100% guarantee ensures that ticket buyers, "get valid tickets to any event or your money back.". I had to be sure I had tickets so I finally bought them from stubhub with no problems. Get the new ABC7 Bay Area mobile app today! Then I try to and talk to someone about it to get a breakdown of the pricing and the guy tells me he cant even explain to me. Its tacked on at the end, and Im not sure its even shown as an individual amount, its certainly not on the receipt. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. Vivid Seats has taken the lead. Reddit, Inc. 2023. Today, I clicked on that 10% discount link, picked the same pair of tickets, and went to complete the purchase. That is $1500+$1435 = $2935 for two tickets in Section 231!!! Regarding fees, there is a very important nuance in working with the service that you need to pay attention to. Vivid Seats service fees are reported to run from 20% to 40% of the original ticket price. eBay owns StubHub, and it launched in 2000. As a tech enthusiast, Steve also enjoys exploring new products and devices and helping others solve their technological problems. Compared to its rivals, Vivid Seats usually undercuts by a decent amount. Then select 'View tickets.'. Steve Larner carries over ten years of content management, editing, and writing experience in a wide variety of industries. If Stubhub didn't charge fees, the sellers would in turn list the tickets for higher prices. 5 starzyp 4 yr. ago Candidly the unfortunate customer service people at Vivid Seats probably take a lot of punishment from ripped off customers. Didn't get notified by Stubhub, just happened to . Our thanks to StubHub for the new tickets. The most recommended ticket sale apps on Reddit are, by far, SeatGeek and TickPick. Theres also a service called GameTime well look at, but that one is specifically for last-minute gets. Its an absolutely outrageous business practice. Indeed, they found that buyers with at least ten previous site visits spent less than the newbies in the hidden-fee group. Members of Ticket Club get the same tickets to the same events - without the massive fees charged by StubHub. I just got pumped in the kiester by Vivid. So the $100 total fee they charged me was basically what I thought they would make profit on but also they get $100 fees from the person who buys my tickets. Youll also see a price analysis of several different events to identify which service has the best deals. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business, Berkeley Haas anniversary marks 125 years of reimagining business. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. StubHub is an American ticket exchange and resale company. These benefits can both be invaluable. They are shown at checkout so you can decide to not complete the purchase after you see them if you think they are too much to pay. The service warns sellers that when placing tickets on StubHub, that they must deliver tickets to buyers in the same way as they bought on the primary market. The customer support service of service, according to the estimates of most customers, Most users do not doubt the legality and reliability of the service. The secondary ticket market is vast and growing all the time. Vivid chat says theyre fine. Seatgeek and Stubhub says not.. And at the bat mitzvah party, Schuman handed Olivia and Sasha an envelope. Seatgeek vs Stubhub (Prices, Fees, Customer service), How to buy cheap NBA tickets with no service fee, How to buy cheap NFL tickets without a service fee, How to buy cheap NHL tickets with no service fees, How to buy cheap sports tickets without fees, Seatgeek vs Stubhub Safety and security, Seatgeek vs Stubhub Features and Extras, The distinctive quality of the service is that a special algorithm is used when selecting tickets. That evening, Vivid sent an email stating that I could get a 10% discount for tickets to that game. KEY POINTS StubHub is a great source for concert and sporting event tickets. I had a great experience with Vivid seats and their customer service and ticket guarantee were spot on. SeatGeek: SeatGeek also displays the total price youll pay including feesbut its $61 each vs. Ticketmasters $73.75. MORE: 'Excruciating for me': Taylor Swift speaks out on Instagram after Ticketmaster cancels general sale, "An hour and a half (after contacting ABC7), I got a phone call from StubHub,'' Schuman recalled. So when I was dealing with vivid seats, I asked if I could do that. Find or create the event you selling the tickets for. No where to review the prices. In cases where one service has a more extensive range of ticket prices than the other, it is generally due to the number of tickets available in that zone. Your gross payments are the total StubHub sales for the year before deducting any seller fees (not including buyer fees or delivery charges). List the details of the ticket. Tickets do not include VIP packages. Robert is a freelance editor and writer living in Colorado. Yesterday, I almost purchased a pair of NHL tickets on Vivid. Reddit, Inc. 2023. Does anyone else think $200 - $250 per ticket is ridiculous for a "service fee". All Rights Reserved. Edited by Steve Larner Now, about GameTime. Just disappointed teens and wasted airline tickets. Once the listing was complete, I went to the event to double check the listing and I see my tickets are showing a price of $446 (which is what I would get after Stubhub takes its 10% cut). Once you join, you'll never want to use StubHub again. Whether forplane ticketsor concert and sporting events, ticket sales are no exception to this trend. Answer (1 of 4): Service fees are eventually their revenue. Wish they were required to publish who's pocket those fees go into. Official Platinum. Did anyone not pay anywhere close to that? Ticketmaster vs StubHub in 2023: Fees, Refunds & More - Techboomers.com PER TICKET! A blog by TickPick says this started last year. This may change over time depending on ticket supply and ticket marketing costs. Okay, they Fedexed the tickets to me, but that really wasnt necessary. On a computer: Under 'Popular Filters,' select the 'Show prices with estimated fees' toggle. By a special number, you can track the movement of the ticket, the readiness of the ticket for shipment is a very convenient function thanks to which you can track all the nuances and promptly solve problems if they arise. Any suggestions for sites with less abhorrent fees? The platform is distinguished by its convenience and speed.SeatGeek combines information from events of various kinds, including sports, concerts, theaters, and other events. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. Unfortunately I cannot guarantee tickets. The representative claimed that they can do nothing about the penalty. The seller receives this money when the tickets are sold. It is the range of tickets that many consider being a positive moment in the work of the service. Ticketmaster: Ticketm aster does list the full price you'll pay for each ticket as $73.75 each, breaking that down into $62 for each ticket and $11.75 in fees. Total costs can range from 20% to 50% of the original price. You can see the price per ticket including fees on the event page. Look to the fringes, deep-learning model shows. I bought 8 seats to the NHL Winter Classic 2020. It is often possible to find. Believed to be around 15% (see below) Learn more about seller's fees. "They're already talking about what outfit they wanted to wear, and what we should wear, and how we're gonna do heir hair,'' Schuman said. You wouldn't save a dime. Ive purchased tickets a few times on Vivid and have been happy with the price of the tickets. New comments cannot be posted and votes cannot be cast. "It just becomes a part of the overall economics of going to an event," Goldberg says. by such a sensless act. By 2015, it was the world's largest ticket marketplace. Never received tickets and lost my money. I was fined $1,000! There was an itemized 10% discount (of the ticket price) shown on the checkout page, but the per-ticket fees were HIGHER than the day before. Buyer Beware when considering Vivid Seats. Way cheaper than its competitors. Have your tickets always been valid, and have the original purchasers name on there? The average rating of the service according to customer reviews is about 4 out of 5, which is a good result. The only way in, aside from the actual ticket, is to use your cell phone. This is contrary to the buyer fees implemented by StubHub. F U Vivid. You can sort search results by ticket, region, date, or artist. Normally, I purchase baseball tickets from Vivid, but recently I bought Hollywood Bowl tickets and had to pay a ridiculous amount for the shipping. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. The premise of this article is entirely false. Regarding fees, there is a very important nuance in working with the service that you need to pay attention to. Stub Hub obviously is way ahead of the curve on this one. The app doesnt break down any fees. Do Not Use StubHub to Sell Tickets: They're not taking - Reddit Q&A with David Levine, Donors fuel three record years of Berkeley Haas fundraising, FlowGPT cofounder on his visionary AI project thats speeding ahead in the AI market, Looking for the next big thing? How can you choose between the two sites? Buyer beware!! They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. Almost $30 in fees for each $84 ticket.. ago I bought tickets for a Broadway show on their website about 4 hours before show time. This is one of the StubHub fees for seller that you should be aware of. The young teen and her friend since birth, Sasha Malek, have been Taylor Swift fans nearly their entire lives. Maybe I am just the (un)lucky buyer. (see video), "ABC7 helped us," the moms said. As a result, I ended up getting about a 5% discount instead of the advertised 10%. Managers call the distinctive feature of the service the individual approach of the support service to each client, and the service also offers its customers gift certificates with which such certificates are sold on the website. You can buy several types of tickets on StubHub, and they are delivered in different ways. "Every day we'd say, get the tickets, get the tickets, we wanted them so bad,'' 13-year-old Olivia Schuman recalled. Listing showing price after Stubhub's 10% fees Fees can vary from 15% to 40% by resale sites. In order to sell tickets on StubHub, you need to: Create a StubHub account. Save my name, email, and website in this browser for the next time I comment. They offer a vast range of genuine tickets at reasonable prices. No credit card required, nothing to cancel. With fees, they come out to $28 each and there is no extra processing charge, so your grand total is $56. Recently, the service staff has been checking tickets very carefully using special systems. Ticketmaster and StubHub fees are really bad, and they won't - Vox Under 'Popular Filters,' select the 'Show prices with estimated fees' toggle. 15% fee. StubHub Discount Codes - $30 OFF in August 2023 - CNN Coupons She contacted ABC7, and 7 On Your Side team asked StubHub how it allows a seller to renege on the sale of tickets. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Check out. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Listing showing price after Stubhub's 10% fees. I hope you can set my mind at rest. I inquired about their 100% satisfaction guarantee since I was not satisfied, and they told me that I could take a surveyreally, thats your customer service? AND VIVID REFUSES TO SELL THEM FOR ME EITHER! They said that I always had the option of going to will-call and present my order # and ID. If a fair market ever enters the arena all these companies will be defunct. Are they not your competition and they are doing this wonderful thing for their customers. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues.
Srimadhopur To Ringas Distance, Articles S